Small print

• Voucher is valid from Tue 3 Nov 2026 until Sun 28 Feb 2027, 7 days 9:30am - 6pm; subject to availability. 
• Last treatment time is 5pm; leisure access is available until 6pm.
• A supplementary charge of £20pp is required for Fri -  Sun bookings; payable directly.
• Telephone or email bookings only. Voucher must be booked by Fri 12 Feb 2027 (we don’t want you to miss out!). 
• You risk forfeiting your voucher if you cancel within 48 hours of your booking. 
• Groups of more than 2 people cannot be booked and receive treatment at the same time.
• Over 16s only. 
• Option 1: Treatment duration: approx. 50mins. Includes a back, neck & shoulder massage, express facial and a scalp massage.
• Option 2: Treatment duration: approx. 90mins. Includes a full body massage and your choice of an ishga hand or foot treatment.
• Treatment is not suitable during pregnancy.
• Treatment is suitable during /breastfeeding and for cancer sufferers/those in remission. 
• Please note some treatments may need to be adapted and a doctor’s note will be required for specific conditions. 
• Please discuss any health concerns directly with spa. 
• Treatments cannot be substituted for other treatments. 
• Includes 2 courses from a set menu. Vegetarian, gluten / wheat free options are available.
• Includes 2 hour leisure access.
• No wheelchair access available. 
• A small service fee will be applied to your order, you'll see the exact amount at checkout.  
• Advanced booking required or risk forfeiting your voucher. 
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.