Small print

• Voucher is valid from Mon 30 Nov 2026 until Wed 31 Mar 2027; subject to availability.
• Midweek vouchers: Valid Mon - Thu 9am - 8pm.
• Weekend vouchers: Valid Fri 8:30am - 8pm, Sat 9am - 7pm, Sun 10am - 6pm.
• Excludes 25 Dec 2026, 1 Jan 2027. 
• Voucher must be booked by Wed 24 Mar 2027 (we don’t want you to miss out!). 
• Email bookings only. 
• You risk forfeiting your voucher if you cancel within 48 hours of your booking. 
• Valid at West Nile Street venue only.
• Over 16s only. 
• Groups can be booked and receive treatment at the same time; subject to availability.
• Treatment is not suitable during pregnancy/breastfeeding.
• Please note some treatments may need to be adapted and a doctor’s note will be required for specific conditions. 
• Please discuss any health concerns directly with spa. 
• Treatment duration: approx. 50min massage & 30min infrared sauna session. 
• Treatments cannot be substituted for other treatments. 
• Wheelchair access available. 
• A small service fee will be applied to your order, you'll see the exact amount at checkout.  
• Advanced booking required or risk forfeiting your voucher.  
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.