Small print

• Advance booking is not required.
• Multiple purchases permitted. 
• Valid for your specified time slot only; time on the ice starts at the time on the ticket (on the hour). 
• Family ticket valid for 2 over 1.4m and 2 under 1.4m.
• Arrive 15-30 mins before your session start time to get your skates on. Present your ticket at the Ice Skating ticket office; there may be a short wait during particularly busy periods. 
• Suitable for all ages; under 12s must have an accompanying adult present on the ice or rink-side. Children permitted on the ice without an adult if they are able to skate, and at the adult’s discretion and own risk. 
• Duration is approx. 45 mins on the ice and will be reduced for late arrivals; readmission is not permitted once you leave the ice.  
• Skate hire included. Small bags permitted on the ice only; large bags must be left in the skate-change area at your own risk. 
• A disabled person purchasing a ticket may bring one carer free of charge. To arrange a carer ticket please contact: info@mneventsltd.com  
• Ice skating is a sport with inherent risks, skating is at your own risk. 
• For safety reasons, the WinterFest team reserve the right to refuse entry to anyone believed to be intoxicated. 
• WinterFest is outdoors and partially exposed; please dress accordingly. 
• A small service fee will be applied to your order, you'll see the exact amount at checkout.  
• Advanced booking / ticket collection required or risk forfeiting your voucher.  
• You can use your paperless ticket from your itison account on any mobile device. Printed vouchers are also accepted. 
• Ticket is non-refundable unless event is cancelled. 
• Ticket is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.