Perth Road, Pitlochry, PH16 5LX
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If I bought this deal as a Christmas gift could the date be left open for my son and his wife to choose a night in the new year?
Barbara
Barbara, 08:20, 13/11/19
Hi Barbara,
Thanks for getting in touch!
I'm happy to let you know the booking can be made by your son after he receives the voucher, however it will need to be booked by the 31st of March 2020 and within the dates specified in the small print.
I hope this helps!
Wallis, itison Customer Support, 09:17, 13/11/19
Thank you for your prompt reply
Barbara, 10:23, 13/11/19
Hi, can I use this deal for this Sunday night
Amanda, 16:30, 13/11/19
Hi Amanda,
Thanks for getting in touch!
I'm afraid this voucher can only be used from the 2nd of January 2020.
I hope this answers your question though.
Wallis, itison Customer Support, 16:42, 13/11/19
Hi, do you allow dogs to stay?
Linda, 14:43, 14/11/19
Hi Linda,
Thanks for getting in touch!
I'm afraid pets aren't permitted here.
I hope this answers your question, though.
Gillian, itison Customer Support, 14:47, 14/11/19
Can I check direct with hotel for a particular date
Linda, 16:07, 15/11/19
Hi Linda,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Atholl Palace Hotel directly on 01796 472 400 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 16:29, 15/11/19
I am thinking of this as a gift for a couple one of whom is Vegan, could dinner/breakfast be accommodated to suit?
Thank you
C
Catriona, 08:07, 22/11/19
Hi Catriona,
Thanks for getting in touch!
I'm happy to let you know vegan options are available. Just let the venue know your requirements when you make the booking.
I hope this helps!
Jen, itison Customer Support, 09:23, 22/11/19
Is the price the same if only 1 person using the voucher ?
14:21, 24/11/19
Hi there,
Thanks for getting in touch!
I can confirm this voucher is valid for two people, but you're welcome to contact Atholl Palace directly on 01796 472 400 and they'll be happy to discuss the possibility and cost of using the voucher for single occupancy.
I hope this helps!
Gillian, itison Customer Support, 15:29, 24/11/19
Please could you check whether my request for a 2 night stay has been accepted/paid. Also send by email relevant voucher/receipt. All card details were accepted but accidentally lost page when checking out details of getaway deal. Thanks.
Susan, 16:00, 24/11/19
Hi Susan,
Thanks for getting in touch!
I'm happy to let you know you've successfully purchased a voucher for this deal, and I've sent you a wee email with more details now.
I hope this helps!
Gillian, itison Customer Support, 17:03, 24/11/19
When is this voucher valid till
22:04, 25/11/19
Hi there,
Thanks for getting in touch!
Options 1 – 4: Voucher is valid from Thur 2 Jan 2020 until Thur 30 Apr 2020, Sun - Fri; subject to availability. Excludes Saturdays and 18 Jan, 14 - 15 Feb and 10 - 11 Apr 2020.
Options 5 - 6: Voucher is valid from Thur 2 Jan 2020 until Thur 30 Apr 2020, valid 7 days; subject to availability. Excludes 18 Jan, 14 - 15 Feb and 10 - 11 Apr 2020.
I hope this helps!
Rachael, itison Customer Support, 09:18, 26/11/19
Hi, could I enquire if there is a gluten free option for dinner? Many thanks
20:42, 09/12/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know gluten-free options are available. Just let the venue know your requirements when you make your booking.
I hope this helps!
Wallis, itison Customer Support, 09:23, 10/12/19
What’s the prices for all offers??
Elizabeth, 10:18, 18/12/19
Hi Elizabeth,
Thanks for getting in touch!
You can see each voucher price at https://www.itison.com/my/orders/new?order%5Bline_items_attributes%5D%5B0%5D%5Bproduct_id%5D=63728&order%5Bline_items_attributes%5D%5B0%5D%5Bproduct_type%5D=Discount&order%5Bline_items_attributes%5D%5B0%5D%5Bquantity%5D=0&place_id=Aberdeen.
I hope this helps!
Gillian, itison Customer Support, 10:38, 18/12/19
Does Hotel have spa facilities?
13:29, 18/12/19
Hi there,
Thanks for getting in touch!
I can confirm the Atholl Palace Hotel does have spa facilities you're welcome to find out more by heading to https://www.athollpalace.com/spa
I hope this helps!
Rachael, itison Customer Support, 15:08, 18/12/19
Are the rooms pictured above an example of what I can expect when booking? As I know some rooms haven’t been refurbished.
22:40, 19/12/19
Hi there,
Thanks for getting in touch!
I can confirm this deal is valid for a standard or valley view double or twin room as shown in images.
I hope this helps!
Rachael, itison Customer Support, 08:36, 20/12/19
What is the time scale for the voucher?
Thanks
Diane, 17:02, 29/12/19
Hi Diane,
Thanks for getting in touch.
I can confirm this voucher is valid from Thursday 2nd January 2020 until Thursday 30th April 2020.
I hope this helps!
Jen, itison Customer Support, 09:30, 30/12/19
Do they have rooms with disabled facilities?
Maureen, 17:21, 09/01/20
Hi Maureen,
Thanks for getting in touch!
For more information about access at the hotel, please contact Atholl Palace Hotel directly on 01796 472 400 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 17:36, 09/01/20
Hi,
Are cots available in the standard/double room? Rather than requesting a family room upgrade for a 1 year old.
Matthew
Matthew, 09:04, 10/01/20
Hi Matthew,
Thanks for getting in touch!
If you'd like to discuss the possibility of adding a cot to your room you're welcome to contact Atholl Palace Hotel directly on 01796 472 400 and they'll be happy to advise as this is at their discretion.
I hope this helps!
Rachael, itison Customer Support, 09:20, 10/01/20
are dogs allowed in hotel?
sarah, 20:32, 13/01/20
Hi Sarah,
Thanks for getting in touch.
I'm afraid pets aren't permitted here.
I hope this answers your question, though.
Gillian, itison Customer Support, 09:29, 14/01/20
I want to buy this deal for me, my wife and my 3 years old daughter. How can I do that? Can I buy this deal and pay more for my daughter?
Guilherme
Guilherme, 09:39, 17/01/20
Hi Guilherme,
Thanks for getting in touch!
I can confirm a max of 2 children ages 14 and under permitted and can be accommodated in family rooms for a supplementary charge of £40 per room per night and £11.50 per child per night for meals. All supplements are payable directly to the hotel.
I hope this helps!
Rachael, itison Customer Support, 10:12, 17/01/20
Is this deal available for 6 on 6-8 March?
20:52, 21/01/20
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Atholl Palace Hotel directly on 01796 472 400 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 09:21, 22/01/20
Is their a final date for when this deal can be purchased?
Sandra, 14:46, 29/01/20
Hi Sandra,
Thanks for getting in touch!
I'm happy to let you know this deal should be available for another couple of weeks, but unfortunately I can't guarantee it won't sell out before then.
I hope this helps, though.
Gillian, itison Customer Support, 15:06, 29/01/20
Hello , I am wondering what days this deal can be used is it any day of the week ? I am interested in the 2 overnight stays with the meals etc :-)
Thanks
Chris
chris, 08:30, 30/01/20
Hi Chris,
Thanks for getting in touch!
I'm happy to let you know options 1 - 4 for this deal can be used until Thursday 30th April 2020, Sunday - Friday; subject to availability. These options exclude Saturdays and 14 - 15 February and 10 - 11 April 2020.
Options 5 - 6 can be used until Thursday 30th April 2020, 7 days a week; subject to availability. These options exclude 14 - 15 February and 10 - 11 April 2020.
I hope this helps!
Gillian, itison Customer Support, 09:22, 30/01/20
How much for the 3 course meal and 1 night at the hotel?
Thanks
11:29, 02/02/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know option 3 for this deal costs £149 and is valid for an overnight stay for two including 3 course dinner, breakfast, bottle of wine and full leisure access.
I hope this helps!
Gillian, itison Customer Support, 12:00, 02/02/20
I notice this deal is up on 30th April, can you tell me if they will be putting on other offers after this date? Thanks
Anne, 16:59, 11/02/20
Hi Anne,
Thanks for getting in touch!
I'm afraid we can't see when deals are going live until a day or two before, so I can't guarantee another deal will be back on the site.
I hope this helps though.
Jen, itison Customer Support, 17:17, 11/02/20
Is this dog friendly?
Karen, 01:03, 15/02/20
Hi Karen,
Thanks for getting in touch!
I'm afraid dogs aren't permitted at this hotel.
I hope this answers your question though.
Courtney, itison Customer Support, 09:20, 15/02/20
Is there a room with a walk in shower for the disabled
22:53, 03/03/20
Hi there,
Thanks for getting in touch!
For more information about access at the hotel, please contact Atholl Palace Hotel directly on 01796 472 400 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 07:59, 04/03/20
I got a refund for this deal. Is it going to be available again soon as I am regretting being hasty requesting a refund. Thanks
Nancy, 15:52, 27/06/20
Hi Nancy,
Thanks for getting in touch.
I'm afraid this deal has ended and we're unable to sell any more vouchers. However, keep an eye out - I'm sure a similar deal will pop up soon!
Gillian, itison Customer Support, 08:38, 29/06/20
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Overnight stay for two with breakfast and leisure access OR
Overnight stay for two with 3 course dinner, breakfast, bottle of wine and leisure access OR
2 night stay for two with 3 course dinner on both nights, bottle of wine, breakfast and leisure access
Choice of rooms:
- Standard
- Valley view
Options 1 – 4: Voucher is valid from Thur 2 Jan 2020 until Wed 30 Sept 2020, Sun - Fri; subject to availability. Excludes Saturdays and 18 Jan, 14 - 15 Feb and 10 - 11 Apr 2020.
Options 5 - 6: Voucher is valid from Thur 2 Jan 2020 until Wed 30 Sept 2020, valid 7 days; subject to availability. Excludes 18 Jan, 14 - 15 Feb and 10 - 11 Apr 2020.
Advance booking required. Voucher must be booked by Mon 31 Aug 2020 (we don’t want you to miss out!).
Once booked with hotel, the voucher is non-changeable or refundable.
Multiple voucher purchases permitted. Max 5 per person.
Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 3pm, check-out 11am.
Standard or Valley view double or twin room available.
Rooms can be upgraded for a supplementary charge per room per night: family room or superior double - £40; payable directly to hotel.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Dinner options: Include 3 course dinner choosing from the table d'hôte menu served in the Verandah Restaurant (menu changes daily). Dishes from the à la carte menu are available for a supplementary charge payable directly to hotel. Includes a bottle of wine served with your meal. 2 night option, dinner is both nights and bottle of wine is for one evening.
Max of 2 children ages 14 and under permitted and can be accommodated in family rooms for a supplementary charge of £40 per room per night and £11.50 per child per night for meals.
No pets permitted.
Wheelchair access available.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.