Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
How long is this voucher valid too?
20:58, 14/04/21
Hi there,
Thanks for getting in touch.
I can confirm this voucher is valid from Sat 1 May 2021 until Sat 31 Jul 2021, 7 days, 1pm - 4pm; subject to availability.
I hope this helps.
Rachael, itison Customer Support, 10:28, 15/04/21
I have a itison credit voucher and would like to use it
How do I pay for an itison with it as it doesn’t give me that option at checkout
Regards caroline
20:23, 28/04/21
Hi Caroline,
Thanks for getting in touch!
To use your credit at checkout, just select Add a Gift Card or Promo Code after confirming how many vouchers you'd like to buy. You should find your code comes up automatically and you can select Use This Code. Otherwise, just type it in as above and select Enter Code.
I hope this helps!
Gillian, itison Customer Support, 09:29, 29/04/21
Do you still get Tea or Coffee if you choose the Prosecco deal?
Elizabeth, 09:56, 10/05/21
Hi Elizabeth,
Thanks for getting in touch!
I'm happy to confirm tea and coffee is included in the afternoon tea, with the option to also add Prosecco.
I hope this helps!
Courtney, itison Customer Support, 10:08, 10/05/21
Hello,
I have a credit voucher for the sum of £95.
Would I be able to book Enterkine House afternoon tea for three people rather than the two mentioned in the offer?
Many thanks.
Jane.
Jane, 17:56, 25/05/21
Hi Jane,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Enterkine House Hotel directly on 01292 520 580 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 08:45, 26/05/21
Any chance that more afternoon teas without prosecco could be added? Unfortunately due to your location someone always need to drive. Thanks
20:19, 14/06/21
Hi there,
Thanks for getting in touch!
I'm afraid this option has sold out and we're unable to sell any more vouchers.
If it helps though, I'm happy to let you know alcohol can be replaced with a soft drink.
I hope this helps!
Wallis, itison Customer Support, 09:06, 15/06/21