Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Is this Radisson blu afternoon tea only valid for Saturdays?
Janine, 21:28, 03/11/22
Hi Janine,
Thanks for getting in touch!
I'm happy to confirm that this voucher is only valid on Saturdays, from Saturday 5th November to Saturday 25th March 2023 between 1pm and 2pm; subject to availability.
I hope this helps!
Grace, itison Customer Support, 09:23, 04/11/22
Hi do you accept a 2yr old in the restaurant. She’s a well behaved one?
Nancy, 08:49, 05/11/22
Hi Nancy,
Thanks for getting in touch!
I'm happy to let you know children are permitted.
I hope this helps!
Caitlin, itison Customer Support, 13:02, 05/11/22
I like to use this voucher on The 11th of November at 1o’clock.
Can u please confirm that this ok.
Thank you
patricia, 15:42, 07/11/22
Hi Patricia,
Thanks for getting in touch!
I'm afraid this voucher can only be used on Saturdays, so wouldn't be valid for a booking on Friday.
I'm sorry for the disappointment, but I hope this answers your question.
Fiona, itison Customer Support, 16:40, 07/11/22
What days of the week is this offer available
Heather, 20:23, 22/11/22
Hi Heather,
Thanks for getting in touch!
I'm happy to confirm that this voucher is valid on Saturdays, from Saturday 5th November to Saturday 25th March 2023 between 1pm and 2pm; subject to availability.
I hope this helps!
Grace, itison Customer Support, 09:20, 23/11/22
iss this available every day?
may, 19:34, 29/11/22
is this el available mid week or every day
may, 19:36, 29/11/22
Hi May,
Thanks for getting in touch.
I'm afraid this deal excludes Sunday - Friday.
I can confirm this voucher is valid to use from Saturday 5th November 2022 until Saturday 25th March 2023, Saturday only for sittings between 1pm and 2pm; subject to availability.
I hope this answers your questions though,
Lucy, itison Customer Support, 09:18, 30/11/22
Hi there,
I am interested in the weekend unlimited deal.
I would like to know if the kids (3&5 year old) can join and eat for free with afternoon tea for two voucher or I will have to get the voucher for four?
Or is there option to pay for the kids price at the venue on the day?
Thanks
Jac
Jackie, 19:45, 01/12/22
Hi Jackie,
Thanks for getting in touch!
You're welcome to contact The Grahamston Bar within Radisson Blu Hotel Glasgow directly on 0141 204 3333 to discuss the possibility and cost of the children's menu and they'll be happy to advise.
I hope this helps!
Caitlin, itison Customer Support, 09:22, 02/12/22
Does the hotel have parking? Looking to bring my 93 year old nana. Is there a lot of stairs to the restaurant?
Mollie, 15:47, 08/12/22
Hi Mollie,
Thanks for getting in touch!
You're welcome to contact The Grahamston Bar within Radisson Blu Hotel Glasgow directly on 0141 204 3333 to discuss parking and access, and they'll be happy to advise.
I hope this helps!
Fiona, itison Customer Support, 16:44, 08/12/22
Hi , once I purchase my order is it sent to me or emailed to me ?
Sheila, 11:55, 23/12/22
Hi Sheila,
Thanks for getting in touch!
I can confirm vouchers are sent via email, rather than post. You'll also be able to view your voucher in your account by visiting www.itison.com/my/complete_orders.
I hope this helps!
Courtney, itison Customer Support, 12:02, 23/12/22
Can you tell me if you have a vegan option
Douglas, 22:36, 06/01/23
Hi Douglas,
Thanks for getting in touch!
I'm afraid vegan options aren't available here.
I hope this answers your question though.
Wallis, itison Customer Support, 09:31, 07/01/23
Do u have to purchase first to enable u to see dates available? I’ve lost out so many times on these deals as I’ve purchased them then there’s no availability for weeks even months
Mrs, 20:09, 07/02/23
Hi there,
Thanks for getting in touch!
I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Lucy, itison Customer Support, 07:55, 08/02/23
This voucher is still being sold but I have already got this voucher to redeem and there is no availability to book. And therefore am I going to lose my money?
Michelle, 08:38, 02/03/23
Hi there,
Thanks for getting in touch.
I can confirm this offer is Sold Out, so no more vouchers can be purchased for this deal.
If you're having trouble using your voucher please contact support@itison.com before the book-by date, 10th of March, and we'll be happy to lend a hand.
I hope this helps in the meantime.
Courtney, itison Customer Support, 09:18, 02/03/23
Could I be contacted when this becomes available again
11:27, 18/01/24
Hi there,
Thanks for getting in touch!
I'm afraid this is an older deal that has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon but I'm afraid we don't have a facility to notify a specific customer when a specific deal comes back on sale.
To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Fiona, itison Customer Support, 11:39, 18/01/24