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Is there a gluten free option?
21:14, 11/09/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know gluten free options are available. Just let the venue know your requirements when you make your booking.
I hope this helps!
Jen, itison Customer Support, 09:40, 12/09/19
I have a voucher for 2 for afternoon tea can I bring an extra person
17:19, 13/09/19
Hi there,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Cup Tea Lounge directly to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 09:28, 15/09/19
Is there a vegan option? Thanks!
11:21, 19/09/19
Hi there,
Thanks for getting in touch!
The team at Cup have confirmed vegan options are available, just be sure to advise the restaurant at the time of booking.
I hope this helps!
Courtney, itison Customer Support, 11:34, 19/09/19
Notice an increase in offers that have a supplement for saturdays and sundays, in particular looked at Cup, which is £24 but £5 per person for a saturday or sunday, feel this is an example of setting a low price but as you progress with the booking soon increases markedly i.e. now goes to £34 for afternoon tea. Not sure how attractive this offer is.
james, 19:16, 03/10/19
Hi James,
Thanks for getting in touch with this feedback.
We have passed it on to the relevant team.
Gillian, itison Customer Support, 08:28, 04/10/19
Any chance of buying afternoon for three - without having to effectively pay for four? Or should we just bring along a friend?
Dawn, 11:41, 10/10/19
Hi there,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Cup directly to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 12:12, 10/10/19
I have already bought this deal, how do I book a table using the voucher?
12:27, 10/10/19
Hi there,
Thanks for getting in touch!
You can make a reservation by selecting the Book Online Now link in the How to Book section of your voucher.
I hope this helps!
Gillian, itison Customer Support, 12:59, 10/10/19
Hi there
I am looking to book this deal but want to know if there is availability for tomorrow- if I book this deal and there isn't can I get a refund?
emma, 08:38, 11/10/19
Also torn between the morning tea and afternoon tea but again both tomorrow so would just like to know if there is available space?
emma, 09:06, 11/10/19
Hi Emma,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 09:13, 11/10/19