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When is the start date for this voucher please
07:46, 16/09/20
Hi there,
Thanks for getting in touch!
I'm happy to confirm this voucher is valid to use now until the 29th of November 2020; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 09:06, 16/09/20
When can I start using it
10:08, 16/09/20
Hi,
Do you know if they have a vegan option?
Many thanks
Lorraine
09:46, 16/09/20
Hi Lorraine,
Thanks for getting in touch!
I can confirm vegetarian options are available, but we'd recommend contacting Champagne Central directly to discuss the possibility of vegan alternatives.
I hope this helps!
Courtney, itison Customer Support, 10:16, 16/09/20
Sorry never read it properly thanks
10:09, 16/09/20
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 11:28, 16/09/20
Hello,
Do you have to contact the hotel to book the afternoon tea? Or can a booking be made through this website before purchasing the voucher to check if they have the available date.
Thank you!
Erin, 10:14, 16/09/20
Hi there, is there a gluten free option?
Meg
Margaret, 10:25, 16/09/20
Hi there,
Thanks for getting in touch!
I can confirm gluten/wheat and dairy free options are available; please advise the restaurant at the time of booking.
I hope this helps!
Rachael, itison Customer Support, 11:22, 16/09/20
How do I know availability. .? I.e this Friday
paul, 16:51, 16/09/20
Hi Paul,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Champagne Central directly on 0141 240 3781 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 17:08, 16/09/20
Hi there, do you think it would be possible to ask for the sandwiches to be served without butter? I’d love to take my husband on his birthday but he hates butter, he’s fine with mayonnaise etc
18:28, 16/09/20
Hi there,
Thanks for getting in touch!
Champagne Central will be happy to serve sandwiches without butter. Just be sure to let them know your requirements at the time of making your booking, and when you're placing your order at your visit.
I hope this helps!
Courtney, itison Customer Support, 08:42, 17/09/20
Hi, bought afternoon tea voucher , when I tried to book a slot (online bookings only ), it only came up with evening meals ?
maddie
madelaine, 00:43, 17/09/20
Hi Madelaine,
Thanks for getting in touch!
You'll see the option to book "Itison Afternoon tea", but if this option isn't available then I'm afraid they may be fully booked.
Just be sure your chosen date and time are within the validity period.
I hope this helps!
Courtney, itison Customer Support, 09:04, 17/09/20
Will voucher deals be extended as the champagne bar is closed at the moment?
15:19, 21/10/20
Hi there,
Thanks for getting in touch.
I do understand that, with circumstances as they are, you won't currently be able to use your voucher. We are however optimistic that these restrictions will be relaxed in plenty of time for you to use your voucher before the 29th November
.
Of course, if circumstances don't change as quickly as we'd all hope and this further impacts your ability to use your voucher, we will be monitoring this with the team at Champagne Central and will be happy to potentially review the expiry date down the line.
I hope this helps.
Gillian, itison Customer Support, 16:19, 21/10/20