Ben Lomond Way, Balloch, G83 8QL
If you have any questions about itison, try visiting our Help Centre to see if we can answer them for you.
Still need an answer? Please sign up or sign in to ask a question.
What kind of food are Street Food Cartel doing? I know they do a lot of different dishes.
Veronica, 10:43, 14/11/13
Hello Veronica,
Thanks for getting in touch!
The menu has not yet been confirmed however we can advise that this will be a festive themed food extravaganza!
Jenny @ itison
Jenny, itison Customer Support, 11:03, 14/11/13
I have a six seater - can I bring along driver and 5 passengers/
Elaine, 14:06, 14/11/13
Hello Elaine,
Thanks for getting in touch.
If your car can safely accommodate 6 people under the Road Traffic Act of 1988, you are welcome to use this voucher for a family of 6 to attend.
However, please do keep in mind that the screen will be visible via the front windscreen of your vehicle only, and a maximum of 4 passengers is recommended for viewing pleasure.
Enjoy the film!
Jenny @ itison
Jenny, itison Customer Support, 15:38, 14/11/13
Elf has sold out. Is there a possibility an extra showing might be put on? Kirsty
17:54, 14/11/13
Hello Kirsty,
Thanks for getting in touch.
I'm afraid that Elf has been a very popular choice for these events and has now sold out for both dates it was available.
However, there are still tickets available for the other films, and you are welcome to view details at: https://www.itison.com/Glasgow/deals/christmas-drive-in-movies
Kind regards,
Jenny @ itison
Jenny, itison Customer Support, 09:07, 15/11/13
How do you listen to the sound if it's raining?
20:33, 14/11/13
Hello there!
Thanks for getting in touch - sound to the film will be accessible via your FM car radio, so you can have this as loud as you want!
Enjoy the film!
Jenny @ itison
Jenny, itison Customer Support, 09:01, 15/11/13
how do you know which movie has spaces before you purchase voucher as I see someone has said elf full ?
elaine, 21:32, 14/11/13
Hello Elaine,
Thanks for getting in touch - when you click 'Buy Now' you will be able to see what screenings still have availability.
You will not be able to purchase a voucher for a screening that has sold out.
I hope this has helped!
Jenny @ itison
Jenny, itison Customer Support, 09:03, 15/11/13
Will an extra showing of Elf be put on?
Irene, 22:15, 14/11/13
Hello Irene,
Thanks for getting in touch.
I'm afraid that Elf has been a very popular choice for these events and has now sold out for both dates it was available.
However, there are still tickets available for the other films, and you are welcome to view details at: https://www.itison.com/Glasgow/deals/christmas-drive-in-movies
Kind regards,
Jenny @ itison
Jenny, itison Customer Support, 09:07, 15/11/13
what arrangements / facilities are there for disabled drivers? e.g. accessible parking and toilets, etc.
00:01, 15/11/13
Hello there,
Thanks for your question!
There will be disabled toilets and an area designated for disabled vehicles.
Should you require this, please contact us prior to the screening at 'support@itison.com' advising of the type of vehicle you own and your registration number to ensure this information can be passed to the event provider before the film.
I hope this has helped!
Jenny @ itison
Jenny, itison Customer Support, 09:45, 15/11/13
Can you see the screen clearly from the back seat?
Rebecca, 14:59, 15/11/13
Hello there,
Thanks for getting in touch!
Please do keep in mind that the screen will be visible via the front windscreen of your vehicle only, and a maximum of 4 passengers is recommended for viewing pleasure.
I hope this helps!
Gillian @ itison
Gillian, itison Customer Support, 15:27, 15/11/13
How do I get refund? Have just bought a ticket and then remembered my husband is going into hospital and will still not be able to drive by then!
Frances, 16:54, 15/11/13
Hello Frances,
Thanks for getting in touch, although I am very sorry to hear that your voucher is no longer suitable.
You are welcome to obtain a full, no questions asked refund for your voucher purchase within 7 working days of its purchase by contacting us at 'support@itison.com'.
I hope this has helped!
Jenny @ itison
Jenny, itison Customer Support, 16:58, 15/11/13
Hi Itison
Can I suggest the following films if any more dates are added:
Charlie & the Chocolate Factory & The Wizard of Oz.
Both Christmas favourites in our house.
Lynsey
Lynsey, 02:44, 16/11/13
Hello Lynsey,
Thanks for getting in touch with your suggestions, we'll be sure to pass these to the itison elves for consideration!
Jenny @ itison
Jenny, itison Customer Support, 09:14, 18/11/13
Would it be possible to be contacted if any tickets for home alone become available due to refunds?
Natalie, 19:43, 19/11/13
Hello Natalie,
Thanks for getting in touch, although I am sorry to hear you were not able to purchase tickets for the screening of your choice on this occasion.
Unfortunately both dates for this film are now sold out, however please note that we work very closely with all our event providers and may have something similar in the near future for you.
In the meantime you are welcome to view the screenings that still have availability at: https://www.itison.com/Glasgow/deals/christmas-drive-in-movies
Kind regards,
Jenny @ itison
Jenny, itison Customer Support, 09:11, 20/11/13
Hi, would it be possible to be contacted if there are any cancellations or refunded tickets for any of the Elf screenings?
Many thanks
hannah, 13:29, 20/11/13
Hello Hannah,
Thanks for getting in touch, although I am sorry to hear you were not able to purchase tickets for the screening of your choice on this occasion.
Unfortunately both dates for this film are now sold out, however please note that we work very closely with all our event providers and may have something similar in the near future for you - please keep your eyes peeled!
In the meantime you are welcome to view the screenings that still have availability at: https://www.itison.com/Glasgow/deals/christmas-drive-in-movies
Kind regards,
Jenny @ itison
Jenny, itison Customer Support, 16:15, 20/11/13
Hi was looking to buy tickets but can't find a opinion too do it could you please help thank you
irend, 21:45, 27/10/15
Hello Irend,
Thanks for getting in touch!
Please note, this is a previous offer from 2013.
Keep your eyes peeled on www.itison.com for this years drive-in movies!
Kind regards,
Jen, itison Customer Support, 08:10, 28/10/15
Hi, where are the 2016 viewing tickets sold? I seen that there have been extra Elf viewings added for the 23rd and 24th December but I can't seem to find them on this website..
Thanks, Debra
Debra, 11:40, 26/10/16
Hello Debra,
Thanks for getting in touch!
Please note, this is a previous offer from 2013.
The elves have currently sworn us to secrecy but keep your eyes peeled on www.itison.com for this years drive-in movies!
Kind regards,
Jen, itison Customer Support, 11:49, 26/10/16
Hey, is all tickets sold out for all films?
Chloé, 20:52, 03/11/16
Hello Chloé,
Thanks for getting in touch!
Please note, this is a previous offer from 2013.
The elves have currently sworn us to secrecy but keep your eyes peeled on www.itison.com for this years drive-in movies!
Kind regards,
Gillian, itison Customer Support, 08:53, 04/11/16
Hi Will there be any more tickets for the Christmas drive in movies?
Brogan, 08:39, 04/11/16
Hello Brogan,
Thanks for getting in touch!
Please note, this is a previous offer from 2013.
The elves have currently sworn us to secrecy but keep your eyes peeled on www.itison.com for this years drive-in movies!
Kind regards,
Gillian, itison Customer Support, 08:53, 04/11/16
how do i book tickets?
Sharon, 11:09, 04/11/16
Hello Sharon,
Thanks for getting in touch!
Please note, this is a previous offer from 2013.
The elves have currently sworn us to secrecy but keep your eyes peeled on www.itison.com for this years drive-in movies!
Kind regards,
Gillian, itison Customer Support, 11:13, 04/11/16
When do tickets go back on sale ?
Ross, 16:12, 04/11/16
Hello Ross,
Thanks for getting in touch!
I am happy to advise that tickets for this years event go on sale on Wednesday 9th November 2016 at 7am sharp, yule not want to miss it!
I hope this helps!
Jen, itison Customer Support, 16:15, 04/11/16
When do drive in tickets for 2016 become available?
Ellys, 12:35, 05/11/16
Hello Ellys,
Thanks for getting in touch.
These go on sale Wednesday the 9th November at 7am, when film times will also be announced too.
You can keep up to date with details in the meantime at
https://www.facebook.com/events/1686276298352048/
I hope this helps!
Jenny, itison Customer Support, 10:09, 06/11/16
Where can I purchase tickets for the drive in movie? Can you do it on the app?
Mhairi, 11:51, 08/11/16
Hello Mhairi,
Thanks for getting in touch.
These go on sale Wednesday the 9th November at 7am, when film times will also be announced too.
You can keep up to date with details in the meantime at
https://www.facebook.com/events/1686276298352048/
I hope this helps!
Jenny, itison Customer Support, 11:55, 08/11/16
Will these tickets sell out quickly tomorrow or will I have a few days to buy them
Ross, 17:28, 08/11/16
Hello Ross,
Thank you for your question.
I'm afraid that we cannot advise how quickly tickets will sell out, however the offer will be available for a number of days if there are still tickets available to purchase.
I hope this helps!
Jenny, itison Customer Support, 17:35, 08/11/16
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
itison Drive-In Movies:
The Muppet Christmas Carol (U) - 21st & 22nd Dec - gates at 3.30pm / movie starts at 4.30pm
Elf (PG) - 21st & 22nd Dec - gates at 7.30pm / movie starts at 8.30pm
Home Alone (PG) – 23rd & 24th Dec - gates at 3.30pm / movie starts at 4.30pm
It’s a Wonderful Life (U) - 23rd & 24th Dec - gates at 7.30pm / movie starts at 8.30pm
E.T. (U) - 26th Dec - gates at 3.30pm / movie starts at 4.30pm
Die Hard (18) - 26th Dec - gates at 7.30pm / movie starts at 8.30pm
Each voucher admits one car, driver and up to 4 passengers. Please note Food from Street Food Cartel is not included in the ticket price but is available to purchase on the night.
Voucher is valid for movie, date and time stated on voucher; subject to availability.
Entrance: Ben Lomond Way.
Voucher is valid for one vehicle, driver and up to 4 passengers.
Sound will be accessible via your FM car radio, details of frequency will be provided on arrival (or via a hand held radio).
The Muppet Christmas Carol (U) - 21st & 22nd Dec - gates at 3.30pm / movie starts at 4.30pm
Elf (PG) - 21st & 22nd Dec - gates at 7.30pm / movie starts at 8.30pm
Home Alone (PG) – 23rd & 24th Dec - gates at 3.30pm / movie starts at 4.30pm
It’s a Wonderful Life (U) - 23rd & 24th Dec - gates at 7.30pm / movie starts at 8.30pm
E.T. (U) - 26th Dec - gates at 3.30pm / movie starts at 4.30pm
Die Hard (18) - 26th Dec - gates at 7.30pm / movie starts at 8.30pm
You must arrive 20 mins prior to the screening.
Latecomers will not be admitted.
Spaces will be allocated on a first come first served basis.
Food from Street food Cartel will be available to purchase.
We ask that you do not overload your car for viewing purposes. You must comply with the road traffic act 1988. Ensuring every passenger has a seat belt.
Strictly no alcohol permitted.
4 x 4's and people carriers permitted and will be accommodated in a designated area.
No vans, coaches or commercial vehicles permitted.
No pets permitted.
Toilet facilities available.
Please ensure you have enough warm clothing and outdoor shoes.
Engines and lights must be switched off during the performance apart from when you are charging your battery (if required).
For the enjoyment of all patrons you must remain in your car during the screening.
Should for any reason you need to leave the screening you will be provided with a contact telephone number to call for assistance.
Inclement weather won't affect the screening.
Vouchers must be surrendered for redemption; please print your voucher and bring along with you to avoid disappointment.
Voucher is not exchangeable for cash or valid with any other offers.
All vehicles must comply with the road traffic act 1988.
Vehicles are parked at the risk of the owners. Itison.com & In Good Company Events Ltd do not accept any liability or be held responsible for any loss, damage to your property or for any collisions that may occur causing injury.
£5 of the ticket price is allocated towards the actual cinema ticket relating to this performance.
Images used for illustrative purposes only.