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What if I buy the deal and they don’t have my date available??
Anne, 20:15, 23/11/19
Hi Anne,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 14:44, 24/11/19
Could I use this voucher on multiple drinks including food? Or is it 1 drink per person and the rest needs to be used for food?
21:54, 28/12/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know you'll be able to purchase more than 1 drink per person, but please note vouchers cannot be used on drinks only.
I hope this helps!
Courtney, itison Customer Support, 09:37, 29/12/19
Hi there for the hilton voucher can you use more than 1 voucher per group?? As was looking for £300?
Mark, 15:38, 08/01/20
Hi Mark,
Thanks for getting in touch!
I'm afraid a maximum of 1 voucher can be used per table.
I hope this answers your question though.
Wallis, itison Customer Support, 16:13, 08/01/20
Hi there,
Can you only use the voucher on the sample menu shown, or can you use the voucher for the full menu including steaks?
Thanks, Drew.
18:39, 05/02/20
Hi Drew,
Thanks for getting in touch!
I can confirm this voucher is valid on any food and drink from the menu which you're welcome to view by heading to https://doubletree3.hilton.com/resources/media/dt/GLAGWDI/en_US/pdf/en_GLAGWDI_BrisketDinnerMenu_July2019.pdf, subject to change. Any additional spend is payable directly to the restaurant.
I hope this helps!
Rachael, itison Customer Support, 09:12, 06/02/20