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do you have availability on Friday 21st February for 2 nights
neil, 15:00, 07/10/19
Hi Neil,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact The Western Isles Hotel directly on 01688 302012 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 09:19, 13/11/19
Hi , I was wondering what happens in case if we cannot use the vouchers as planned. We are traveling with small kids so never know when they are going to be sick for example. Can we have a refund even if the vouchers are booked earlier?
23:02, 08/10/19
Hi there,
Thanks for getting in touch!
I'm afraid we're only able to offer a refund within 14 days of purchase.
I hope this answers your question though!
Gillian, itison Customer Support, 09:19, 13/11/19
I would like to book this for my daughter who will be 10 and myself, is that possible?
00:47, 13/11/19
Hi there,
Thanks for getting in touch!
It won't be a problem at all for 1 adult and 1 child to use a voucher.
I hope this helps!
Gillian, itison Customer Support, 09:19, 13/11/19
Is th offer available 30december for one night only pl ease
17:27, 18/11/19
Hi there,
Thanks for getting in touch!
I'm afraid this voucher can only be used from Monday 6th January 2020.
I hope this answers your question though!
Gillian, itison Customer Support, 17:38, 18/11/19
Does the hotel take a small dog
17:53, 18/02/20
Hi there,
Thanks for getting in touch!
I can confirm a max of 2 dogs are permitted at a supplementary charge of £10 per dog per night; payable directly to the hotel.
I hope this helps!
Rachael, itison Customer Support, 08:01, 19/02/20
Hi why is it that your hotels charge for a dog such as ours small doesn’t shed hair and is well trained it’s putting us of now booking these trips as the travel to get to you is expensive enough?
20:38, 18/02/20
Hi there,
Thanks for getting in touch!
I can confirm a max of 2 dogs are permitted at a supplementary charge of £10 per dog per night; payable directly to the hotel. These terms are set at the venue's request but you're welcome to get in touch with The Western Isles Hotel directly on 01688 302012 if you'd like to discuss this further.
I hope this helps!
Rachael, itison Customer Support, 07:55, 19/02/20