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Hello, how would lockdown affect delivery to Edinburgh? Thanks
nichola, 11:37, 27/12/20
Thanks for getting in touch!
I’m happy to let you know UK P&P is available at £5.80 per item.
I hope this helps!
Wallis, itison Customer Support, 09:14, 29/12/20
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I can't see where to choose flavours?
Same problem on Cocktail voucher order.
Once you've bought this voucher you'll receive a unique voucher with full instructions on how to place your order and choose your flavours in the How To Book section.
Courtney, itison Customer Support, 11:57, 11/01/21
I was sent a code for these because someone gifted me them. How do I use it?
To redeem your voucher, just select Book online now and follow the instructions in the How to Book section.
Gillian, itison Customer Support, 08:06, 18/01/21
I am unable to find an option to purchase the voucher. The buy now button isn't there... can you help? Thanks x
You can order a voucher for this deal by heading to https://www.itison.com/Aberdeen/products/deals/luxury-handmade-brownies-delivered/purchase_options.
Gillian, itison Customer Support, 08:07, 18/01/21
How do I view/order the gluten free options please?
You'll be able to select your chosen options after purchasing your voucher by following the instructions in the How To Book section.
All gluten-free options will be marked as such on the Berto's Brownies website.
Wallis, itison Customer Support, 09:50, 28/01/21
Try visiting our Help Centre for help, or
email us at firstname.lastname@example.org and we'll be happy to help.
Voucher is valid until Sat 30 Jan 2021; subject to availability.
Multiple purchases are permitted; max 3 vouchers per person.
UK P&P including Highlands & Islands: £5.80 per item.
Max up to 3 working days. This may vary due to COVID-19 restrictions.
Only one box can be redeemed per transaction.
Options 1 & 3: Choice of any four brownies.
Option 3: Includes a 200ml jar of homemade salted caramel or biscoff sauce.
Options 2 & 5: Christmas brownie box with mince pie, cranachan, After Eight mint and Terry's Chocolate Orange flavours.
Option 5: Includes a 200ml jar of homemade brandy and caramel sauce.
Option 4: Christmas gift box with 2 brownies, 200ml jar of homemade brandy and caramel sauce and Berto's ground coffee.
Vouchers cannot be used in conjunction with any other discount or offer.
Approx shelf life: 7 days (up to 2 weeks if refrigerated / up to 3 months frozen).
Vegetarian and gluten / wheat free options available.
This item is non-refundable and we encourage you to check your goods upon receipt.
We hope you’re delighted with your order, however if for any reason you are not fully satisfied we’re happy to offer a full refund within 14 days of receipt of your goods.
In the event of goods being returned, you will be required to arrange and pay for the return of the items. We will refund the voucher cost within 14 days of receiving your returned goods.
The delivery times provided are approximate and do not guarantee a delivery date unless otherwise stated.
Images used for illustrative purposes only.