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Hi Can the mercure hotel deal be upgraded to Saturday 21st October
Regards. Carol.
Carol, 09:39, 12/09/17
Hi Carol,
Thanks for getting in touch.
I'm afraid this voucher excludes Saturdays, so your voucher cannot be redeemed against a Saturday night stay.
I hope this answers your question though!
Jen, itison Customer Support, 10:04, 12/09/17
I have just purchased this voucher how do i redeem it ? Carol
Carol, 19:49, 12/09/17
Hi there,
Thanks for getting in touch!
Full booking instructions are provided in the How to Book section of your itison voucher.
I hope this helps!
Jen, itison Customer Support, 07:12, 13/09/17
Can I book this for Friday 15th Sep overnight.
Jackie, 20:30, 12/09/17
Hi there,
Thanks for getting in touch!
This voucher is valid from Sunday 1st October 2017 so I'm afraid it cannot be used against a booking in September.
I hope this answers your question though!
Jen, itison Customer Support, 07:13, 13/09/17
Re this deal your small print states
"Excludes Saturdays and all Fridays in Dec." Its a bit misleading , does this mean Saturdays are available up to Dec?
DAVID, 07:51, 13/09/17
HI David,
Thanks for getting in touch!
I can confirm this offer excludes all Saturday, so your voucher cannot be redeemed against a Saturday night stay.
Our offer is available Sunday - Friday, apart from in December when it's only available for a stay from Sunday - Thursday.
I hope this helps!
Ruth, itison Customer Support, 08:50, 13/09/17
Can dogs stay, I've two small boarder terriers
Kerrielee, 16:57, 13/09/17
Hi there,
Thanks for getting in touch!
I'm afraid pets aren't permitted on this offer.
I'm sorry for the disappointment this will cause. We've some great deals in the pipeline though, so hopefully, something suitable will pop up soon!
I hope this helps.
Ruth, itison Customer Support, 17:08, 13/09/17