1 or 2 nights with wine & optional dinner at Mercure Perth Hotel, City Centre; enjoy independent shops, a lively café culture & an exciting arts scene during your trip, visit the historic Black Watch Castle Museum or discover the beauty of Perthshire
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Bought this deal yesterday and have been trying to book a room for 14th and 15th October.
Hotel not responding to email, and have been trying to contact them via phone twice (left hanging for 20 mins, then 15 mins).
How can I book the room if they are not answering communications?
Stephen, 12:58, 23/08/21
Thanks for getting in touch!
I'm really sorry you're having trouble arranging a booking with your voucher. If you're still having bother please email email@example.com and our team will be happy to lend a hand.
Overnight stay for two with a bottle of wine, breakfast and optional £22pp dinner spend OR
2 night stay for two with a bottle of wine, £22pp dinner spend on the first evening and breakfast both mornings
Voucher is valid from Fri 1 Oct 2021 until Thu 31 Mar 2022, 7 days; subject to availability and possible changes or restrictions to opening times based on Covid guidelines.
Excludes 23-26, 30-31 Dec 2021 and 1, 6-8 Jan 2022.
Voucher must be booked by Mon 28 Feb 2022 (we don’t want you to miss out!).
Once booked with hotel, the voucher is non-changeable or refundable.
Multiple voucher purchases permitted.
Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 2pm, check-out 12noon.
Classic double or twin room available.
Rooms can be upgraded for a supplementary charge per room per night: £25 for a privilege room and £50 for a superior room; payable directly to hotel.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Includes a bottle of house red or white wine in room on arrival; please advise hotel when booking. Alcohol cannot be substituted for soft drinks.
Options 2 & 3: Includes a £22pp dinner allowance towards the Brasserie menu; subject to change. Vegetarian, gluten / wheat and dairy free options are available. Option 3: Dinner is on the first night only.
Max of 1 child permitted free of charge; children are classed as 12 years old and under, all meals to be paid for as taken; payable directly to hotel.
No pets permitted.
Advanced booking required or risk forfeiting your voucher.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
Voucher is not exchangeable for cash or valid with any other offers.