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Is this deal
£10 a head?
15:11, 19/11/19
Hi there,
Thanks for getting in touch!
I'm happy to confirm this deal costs £10 per person, and is valid for a minimum of 8 people and a maximum of 15.
I hope this helps!
Gillian, itison Customer Support, 15:15, 19/11/19
can you add people on after you buy voucher
Betty, 22:54, 02/12/19
Hi Betty,
Thanks for getting in touch!
I'm happy to let you know this deal is valid for a minimum of 8 people and a maximum of 15 people, and you do need to confirm your number when ordering the vouchers.
You're welcome to contact One Up directly on 0141 2255612 to discuss the possibility and cost of adding additional people to your booking after purchasing vouchers though and they'll be happy to advise.
I hope this helps!
Wallis, itison Customer Support, 09:46, 03/12/19
Hi, when this says "excludes Saturdays and Thursdays, Fridays and Sundays in December 2019" does that translate as "Thursdays- Sundays in December 2019 are excluded", or "all Saturdays and Thursdays in any month as well as Fridays and Sundays in December 2019 are excluded?". Basically, can this voucher be used for a Saturday as long as its not in December?
18:42, 04/12/19
Hi there,
Thanks for getting in touch!
I can confirm this voucher is valid until Tue 30 Jun 2020, valid Sunday – Friday for a 2 hour slot between 12noon – 10pm; subject to availability.
This deal excludes all Saturdays until it's expiry as well as Thursdays, Fridays and Sundays in December 2019.
I hope this helps!
Rachael, itison Customer Support, 09:04, 05/12/19
Can this be used for Hogmanay ?
20:15, 22/12/19
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact One Up directly on 0141 2255612 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 11:14, 23/12/19
Hello,
It states in the terms and conditions that it is for over eighteens only however one up states they are an over 21 club. We have purchased and we have under 21s but over 18s in our party
Thanks
Cara, 21:35, 19/01/20
Hi Cara,
Thanks for getting in touch!
I can confirm anyone over 18 is welcome to use this voucher.
I hope this helps!
Rachael, itison Customer Support, 09:22, 20/01/20
Hey I'm a bit confused. Do I just get one voucher and 8 of us pay £10 at the door or do I need a voucher per person?
Alison, 23:25, 30/01/20
Hi Alison,
Thanks for getting in touch!
I'm happy to confirm this deal costs £10 per person and is valid for a minimum of 8 people and a maximum of 15 people.
I hope this helps!
Wallis, itison Customer Support, 09:11, 31/01/20
Hi, what will happen to our booking if lockdown is still happening?
Lucy, 13:02, 09/04/20
Hi Lucy,
Thanks for getting in touch.
I'm happy to let you know if your booking can't go ahead, you'll be covered by our itison guarantee. Find out more here https://www.itison.com/pages/guarantee.
I hope this helps.
Jen, itison Customer Support, 10:05, 10/04/20