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I want to book 4 tickets, can all 4 be redeemed on same booking ?
Autumn, 10:02, 20/05/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know multiple voucher purchases are permitted and can be used for the same booking; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 10:15, 20/05/19
I’ve made several attempts to book online, allowing me to confirm booking
Autumn, 10:24, 20/05/19
Hi there,
Thanks for getting in touch!
If you're having trouble arranging a booking with your voucher please contact support@itison.com and we'll be happy to help further.
I hope this helps in the meantime!
Courtney, itison Customer Support, 10:52, 20/05/19
Hi,
Before I buy a restaurant voucher, can I check a date availability please?
Looking at Sapporo Glasgow for June 7th @ 4pm.
Thank you
17:44, 20/05/19
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 09:05, 21/05/19
Am I able to upgrade to lamb teppanyaki?
02:22, 22/05/19
Hi there,
Thanks for getting in touch!
To discuss upgrading your meal you're welcome to contact Sapporo Teppanyaki, on 0141 553 4060, and they'll be happy to discuss.
I hope this helps!
Jen, itison Customer Support, 09:45, 22/05/19
What drinks do you get with the £25 voucher for two
veronica, 12:08, 25/05/19
Hi Veronica,
Thanks for getting in touch!
I'm afraid the £25 voucher doesn't include drinks, but the £29 and £45 options do include a bottle of beer or glass of wine each.
I hope this helps!
Gillian, itison Customer Support, 09:23, 26/05/19
Love this restaurant and would like to try the emperor banquet, however, my partner cannot eat fish....would the restaurant swap those dishes for something else?
Nikki, 11:53, 26/05/19
Hi Nikki,
Thanks for getting in touch!
I'm happy to let you know vegetarian options are available. Just let the venue know your requirements when you make your booking.
I hope this helps!
Jen, itison Customer Support, 12:48, 26/05/19
Iv put my bank details in to purchase something and it's saying my bank isnt letting me do this transaction? What does that mean? As I have enough funds in my account
Susan, 20:48, 05/06/19
Hi Susan,
Thanks for getting in touch!
It could perhaps be your CV2 number or billing address don't match the details registered with your bank.
You're welcome to call us on 0141 223 8843 or email us at support@itison.com to discuss this further. We're open Mon - Thu 9 - 5.30 and Fri 9 - 4.30.
Courtney, itison Customer Support, 08:07, 06/06/19