Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Sorry I have bought 2 seafood platter vouchers instead of one. Can you please credit 24 pound thank you. MARION BURN
Marion, 22:22, 18/08/20
Hi Marion,
Thanks for getting in touch!
I've processed this for you now and popped you an email to confirm.
I hope this helps!
Rachael, itison Customer Support, 08:08, 19/08/20
hi ive just sent a message about cancelling this deal due to limited useage date - should this not be amended ? it states from feb to sept 2020 but restaurants have been locked down most of this time so this is pre covid message . thanks
debra, 11:43, 31/08/20
hi ive used my credit voucher to buy this deal and thought id read its valid until march 21 but it is stating ive got to book by 16 th sept and use by the end of the month ? its now 1 st sept and we are on holiday for 2 weeks from 7 th wouldnt of bought if id known the limited use by date - can i cancel this and have vouchers reimbursed please .
debra, 11:39, 31/08/20
Hi Debra,
Thanks for getting in touch!
If you can't book your voucher before it expires, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 12:02, 31/08/20