31 Market Street, EH1 1DF
If you have any questions about itison, try visiting our Help Centre to see if we can answer them for you.
Still need an answer? Please sign up or sign in to ask a question.
Can I use these tickets on the 1st Dec ?
13:18, 05/11/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know you can use this voucher on the 1st December, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 13:42, 05/11/18
Hi are tickets still available? Thanks
10:59, 18/12/18
Hi there,
Thanks for getting in touch!
I'm afraid this deal has sold out, and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar voucher will pop up soon!
Gillian, itison Customer Support, 11:02, 18/12/18
Can I buy a family ticket and if so how much is it
Mary, 11:13, 21/12/18
Hi Mary,
Thanks for getting in touch!
I'm afraid we're not offering a family ticket.
I hope this answers your question though!
Gillian, itison Customer Support, 11:18, 21/12/18
When are tickets valid until
Alistair, 12:54, 31/12/18
Hi Alistair,
Thanks for getting in touch!
I'm happy to let you know these vouchers are valid until Thursday 31st January 2019; subject to availability.
I hope this helps!
Ruth, itison Customer Support, 13:01, 31/12/18
Is this deal still available?
10:11, 06/01/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know this deal is still available to buy, and vouchers are valid until Thursday 31st January 2019; subject to availability.
Just select Buy Now and you'll be able to choose which voucher option you'd like.
I hope this helps!
Ruth, itison Customer Support, 10:21, 06/01/19
Hi, I would like to use this voucher for the 6pm your on Saturday 23 March, but the details state the voucher is for yours between 10-4pm. Is this correct?
16:34, 09/01/19
Hi there,
Thanks for getting in touch.
This deal is valid until Thur 31 Jan 2019, and can be used 7 days a week, 11am – 4pm; subject to availability. I'm afraid this means vouchers can't be used in March 2019.
I hope this answers your question.
Courtney, itison Customer Support, 17:00, 09/01/19
Do you book specific times for tour and if so what is available on 6/2/19? Thanks
20:08, 13/01/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know advance booking isn't required for this offer unless you're attending as a party of 10 or more, and tours begin every 15 minutes.
This voucher is only valid until the 31st January; subject to availability so couldn't be used for a visit in February.
I hope this helps!
Ruth, itison Customer Support, 09:49, 14/01/19
I want to purchase this through my phone and do not have a printer so will they accept my voucher by showing them my email
G, 21:41, 16/01/19
Hi there,
Thanks for getting in touch.
I'm afraid this deal has ended, and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar voucher will pop up soon!
Rachael, itison Customer Support, 09:05, 17/01/19
Is this offer finished
G, 11:22, 18/01/19
Hi G,
Thanks for getting in touch.
I'm afraid this deal has ended, and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar voucher will pop up soon!
Rachael, itison Customer Support, 11:44, 18/01/19
You had unlimited dear for 14 pounds can't find it now?
11:01, 03/04/19
Hi there,
Thanks for getting in touch!
You're welcome to view our current offer by visiting https://www.itison.com/Aberdeen/deals/the-edinburgh-dungeon-tickets--4742117e-a9c7-44c4-add4-b4785159001f.
I hope this helps!
Courtney, itison Customer Support, 11:03, 03/04/19
Hi I am looking to book edinburgh dungeons with my voucher can I do this online
stacey, 16:43, 19/06/19
Hi Stacey,
Thanks for getting in touch!
I'm afraid this deal has ended, and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Courtney, itison Customer Support, 16:50, 19/06/19
Is this available?
11:15, 01/10/19
Hi there,
Thanks for getting in touch!
I'm afraid this deal has ended, and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Gillian, itison Customer Support, 11:27, 01/10/19
Hi is this deal still vaild, and also dose the Edinburgh dungeons offer military discount please thanks nicole x
Nicole, 13:36, 16/10/19
Hi Nicole,
Thanks for getting in touch!
I'm afraid this is an older deal which has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
To discuss military discount please contact The Edinburgh Dungeons directly and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 14:52, 16/10/19
Can I use these on 6th December
Shannon, 18:24, 24/10/19
Hi Shannon,
Thanks for getting in touch!
I'm happy to let you know you can use these vouchers on the 6th December, subject to availability.
I hope this helps!
09:45, 25/10/19
Is this deal still available? And can I use it on Saturday 39th November
Katie
Katie, 03:03, 24/11/19
Hi Katie,
Thanks for getting in touch!
I'm afraid this deal has ended, and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Gillian, itison Customer Support, 14:59, 24/11/19
How do you purchase this for tomorrow
Nicola, 21:09, 13/02/20
Hi Nicola,
Thanks for getting in touch!
I'm afraid this is an older deal which has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Courtney, itison Customer Support, 09:06, 14/02/20
Is this deal still running
Aimee, 10:11, 17/08/20
Hi Aimee,
Thanks for getting in touch!
I'm afraid this is an older deal which has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Jen, itison Customer Support, 10:27, 17/08/20
hi
Is there availability for 2 adults and 1 child for this Sunday?
Aldo, 09:48, 18/08/20
Hi Aldo,
Thanks for getting in touch!
I'm afraid this is an older deal which has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Wallis, itison Customer Support, 10:37, 18/08/20
Do I have to book for two people for Wednesday 23rd September?
Cathrene, 14:22, 17/09/20
Hi Cathrene,
Thanks for getting in touch!
I'm afraid this is an older deal which has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Rachael, itison Customer Support, 14:47, 17/09/20
Can I please use this on Monday 18th October? For 2 thanks
18:37, 09/10/21
Hi there,
Thanks for getting in touch!
I'm afraid this is an older deal which has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Rachael, itison Customer Support, 09:01, 10/10/21
Hi, are the dungeons vouchers still available?
Thanks Eddie
21:08, 08/11/21
Hi Eddie,
Thanks for getting in touch!
I'm afraid this is an older deal that has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Sandy, itison Customer Support, 12:35, 09/11/21
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
One or two tickets plus souvenir guidebook, 20% off souvenir photos and 10% off in shop
Voucher is valid from Mon 5 Nov 2018 until Thur 31 Jan 2019, 7 days, 11am – 4pm; subject to availability.
Excludes 24 - 26 & 31 Dec 2018 and 1 - 6 Jan 2019.
Advance booking not required; for groups of 10+ please advise The Edinburgh Dungeon at least 24 hours in advance.
Multiple purchases permitted.
Suitable for ages 8+ however it is up to the discretion of the accompanying adult. Please note children 4 years and under will not be admitted to the Dungeon.
Ages 15 and under must be accompanied by an adult age 16+.
Duration approx. 80mins.
Please note navigating around the Dungeon will be mainly via level pathways. However due to the nature of the attraction some floor surfaces are uneven. Access is also gained via stairs and lifts to the various levels of the attraction.
You will be required to stand for most of the Edinburgh Dungeon tour.
Wheelchair access available; please note wheelchair users or guests who have considerable difficulties walking cannot access the Boat Ride; wheelchair users must be able to transfer un-aided into and out of the ride seats.
Option 1 includes a souvenir guidebook, 20% off souvenir photos and 10% off in the gift shop.
Option 2 includes a souvenir guidebook between two, 20% off souvenir photos and 10% off in the gift shop each.
The beginning and end period of a voucher’s validity is always the busiest.
Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.