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What's the difference from tickets A and B
Laura, 08:28, 04/11/19
Hi Laura,
Thanks for getting in touch!
As BAND A & B seats are available in various sections of the theatre and issued on a first come, first served basis, I'm afraid I can't say in advance exactly which section you'll be seated in. Your exact seats will instead be confirmed when exchanged at the venue box office from Mon 3 Feb 2020 until Fri 7 Feb 2020 Mon - Fri 9am - 5pm.
I hope this helps!
Rachael, itison Customer Support, 09:08, 04/11/19
Hi in relation to the tickets for this event do you have to wait until you go to the box office to have your seats confirmed?
Linsey, 11:42, 04/11/19
Hi Linsey,
Thanks for getting in touch!
As BAND A & B seats are available in various sections of the theatre and issued on a first come, first served basis, I'm afraid I can't say in advance exactly which section you'll be seated in. Your exact seats will instead be confirmed when exchanged at the venue box office from Mon 3 Feb 2020 until Fri 7 Feb 2020 Mon - Fri 9am - 5pm.
I hope this helps!
Rachael, itison Customer Support, 11:52, 04/11/19
I am a teacher, and am looking to purchase tickets for a group of young people (either through Itison or via SEC directly). Is there a way of ensuring that tickets would be sat together if I were to contact the SEC after purchase? Or is this chance? Thanks!
Emma, 13:59, 04/11/19
Hi Emma,
Thanks for getting in touch!
As itison seats are available in various sections of the theatre and issued on a first come, first served basis, I'm afraid I can't say in advance exactly where you'll be seated. Your exact seats will instead be confirmed when you exchange these at the venue box office.
I hope this helps!
Gillian, itison Customer Support, 15:28, 04/11/19
The Secc website shows 6.30pm as the start time but itison shows as 7.30pm. Please can you confirm?
15:58, 05/11/19
Hi there,
Thanks for getting in touch!
I can confirm this event starts at 7.30pm although the doors will open a little earlier than this.
I hope this helps!
Gillian, itison Customer Support, 16:25, 05/11/19
Hi
I have bought 2 tickets to see the show will we be sitting next to each other?
Karen, 13:33, 09/11/19
Hi Karen,
Thanks for getting in touch!
We can't guarantee all tickets will be seated together but it's never normally a problem.
Just let them know when you pick your tickets up, and they should be able to confirm seats together.
I hope this helps!
Jen, itison Customer Support, 15:12, 09/11/19
Hi. Is this sold out? It doesn't say sold out but the 'buy it' option isn't available. Looking for 4 tickets. Thanks.
Emma, 22:00, 03/12/19
Hi Emma,
Thanks for getting in touch.
I'm afraid this deal has sold out, and we're unable to sell any more tickets at the moment.
We've some great deals in the pipeline though - hopefully, a similar event will pop up soon!
Rachael, itison Customer Support, 09:19, 04/12/19
Hiya, is there disabled access at the venue? And are there seats available within the Band B tickets that are left, which have disabled access?
13:47, 20/01/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know wheelchair access is available at this event. Please call 0800 952 0110 and they'll be happy to advise further on exactly where these accessible seats are located.
I hope this helps!
Gillian, itison Customer Support, 15:07, 20/01/20