Small print

• Voucher is valid from Mon 13 Oct 2025 until Tue 31 Mar 2026, Mon - Fri 10am - 7pm, Sat 9am - 6pm, Sun 10am - 5pm; subject to availability. 
• Excludes 25-26 Dec 2025 & 1-2 Jan 2026.
• Voucher must be booked by Tue 17 Mar 2026 (we don’t want you to miss out!). 
• Email bookings only.
• Valid at West Nile Street venue only.
• You risk forfeiting your voucher if you cancel within 48 hours of your booking.
• Multiple voucher purchases permitted.
• Over 16s only.
• Group bookings are subject to availability.
• Please note some treatments may need to be adapted and a doctor’s note will be required for specific conditions. Please discuss any health concerns directly with the spa.
• Treatment duration: approx. 120mins.
• Treatments cannot be substituted for other treatments.
• Wheelchair access available.
• A small service fee will be applied to your order, you'll see the exact amount at checkout.  
• Advanced booking required or risk forfeiting your voucher.  
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted. 
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.