What is the service fee?
To help cover the costs of services like 7 day customer support, and invest in new and innovative experiences, we charge a service fee when an order is placed.
This fee is based on the total cost of the tickets in your order, and is calculated before any promotions are applied.
| Example order | Service fee |
|---|---|
| 1 Child Super Off-Peak Standard ticket @ £12.00 | £0.60 |
| 1 Adult Super Off-Peak Standard ticket @ £18.00 | £0.90 |