Small Print

Voucher is valid until Thu 30 Apr 2026, Sun - Fri at 11:30am, 1:30pm, 2:30pm, 3:30pm, 4:30pm or 5:15pm; subject to availability.
Excludes Saturdays, 24-26 Dec 2025, 1-2 Jan & 3-6 Apr 2026.
Voucher must be booked by Thu 16 Apr 2026 (we don’t want you to miss out!).
You risk forfeiting your voucher if you cancel within 48 hours of your booking.
Multiple purchases permitted; max 1 voucher per transaction.
Family ticket: Max of 2 adults and 2 children, 1 adult and 3 children or 3 adults and 1 child per family ticket.
£6 voucher spend is redeemable against food, drinks and retail items. Not valid online or on cauldron experiences.
Includes 1 drink each.
Children are classed as ages 0-15yrs. Please note that all children aged 16 and under must be accompanied by an adult with a valid voucher.
No wheelchair access available.
Items are non-refundable once purchased; we encourage you to check your goods upon receipt.
A small service fee will be applied to your order, you'll see the exact amount at checkout.
Advanced booking required or risk forfeiting your voucher.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.