All infants and children must be accompanied by a paying adult.
Please note, as the event takes place in the evening, you won't be able to view the animals.
Advance booking is not required.
Multiple purchases permitted.
Suitable for all ages. All attendees require a ticket; under 0-2 yrs are free of charge; 3 - 15 years are classed as children.
Family tickets are for 2 adults and 2 children.
Adult, child & family tickets include a hot chocolate, tea, coffee, can of juice or carton of juice & 3 marshmallows for toasting each.
Pets are not permitted.
Please note that the zoo is located on a hill and there will not be an accessibility vehicle available during the event. Mobility scooters can be hired for a refundable deposit of £25, or wheelchairs can be hired for a £10 deposit; subject to availability and payable direct.
Limited on site parking available for a supplementary cost of £2; subject to availability and payable direct.
Terms and conditions apply and can be viewed here. All other FAQs can be viewed here.
A small service fee will be applied to your order, you'll see the exact amount at checkout.
You can use your paperless ticket from your itison account on any mobile device. Printed vouchers are also accepted.
Ticket is non-transferable and non-refundable unless event is cancelled.
Ticket is not exchangeable for cash or valid with any other offers.