Reviews
Excellent
Reviewed on
Excellent facilities complemented by excellent staff.
Reviewed on
Blissful stay
Reviewed on
Absolutely loved staying at Auchrannie. The staff went above and beyond.
Cosy,comfortable amd relaxing
Reviewed on
Good but some drawbacks.
Reviewed on
Loved the resort and spa however the entrance of the hotel was up a lane which was pitch dark at night making leaving somewhat hazardous. Food was just okay and we travelled out rather than eat again in the restaurant. We were in a family room…poor sound proofing above and a lot of noise from the hallway. We were awake both mornings at 7.30am due to the noise. We did however really enjoy our stay and loved Arran as a whole.,
Excellent friendly hotel
Reviewed on
This hotel is fabulous, beautiful and clean. The staff are exceptional from check in to dinner service they are very friendly.
A wonderful family friendly hotel
Lived up to expectations
Reviewed on
We enjoyed the updated rooms in the house hotel.
Quite happy with stay.
Good hotel but deal not great availability
Reviewed on
Hotel good but hardly any availability to book two rooms so ended up paying to upgrade quite a considerable amount otherwise could not use vouchers. Not a great experience.
Luxurious stay with excellent customer service
Reviewed on
I am a regular visitor to the Auchrannie because of the level of comfort and consistently excellent customer service. This time I visited with a friend and we stayed in one of the two bedroom retreats, which exceeded all my expectations. It was warm, cosy, clean, very well equipped with all the usual luxury touches. With special thanks to Mark from the maintenance team who helped us with our kettle so quickly and efficiently, and to the reception team members who were so helpful and reassuring when we were faced with cancelled ferries on the day of our return. We were fortunate enough to catch the only ferry that managed to reach the mainland from Lochranza that day. Unaware of this, though, the reception team called us to make sure we were ok and to find out if we needed any help should we not have been able to get off the island. We really appreciated their approach.
Brilliant beautiful hotel definitely recommend
Reviewed on
Couldn't improve it in anyway. Customer service is excellent. The Hotel and Spa spotlessly clean! The food is amazing especially the breakfast!