Reviews
Lovley customer service
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The view outside is breath taking. The customer service was really good . Outstanding from the gentleman who works in the restaurant . Very friendly staff at reception. Food was really nice I had the Fajitas and my husband had the steak. I didn't really go to the bar but it was cosy looking. Everything was clean.
Nice friendly staff entertainment good
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Yes it was all good
Wouldn't go back
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Nothing like the pictures, very tired and dated.
Food, Menu and presentation very dated. Very fast service to the point your still chewing your last of the starter and your main comes, feels like they want you out quick. Overall not great.
Bedrooms, Very dated, beds uncomfortable and overall needs a deep clean.
Would not stay again.
Excellent staff and food but hotel is in need of an upgrade.
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Helpful staff and excellent food but the hotel itself is in need of an upgrade especially the bathrooms.
Excellent value
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Whilst nowhere near the best hotel where we have used itison, it was certainly the best value. A good breakfast and although the dinner menu has been the same for years, it is acceptable
Great value
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This was our 2nd visit. The reviews of this hotel may not be great but this is a budget hotel that is a warm, pet friendly hotel that has good public areas, friendly & helpful staff & comfortable albeit not swish accommodation. Breakfasts & Evening Meals were good. If you pay budget rates, do not expect top class accommodation so it's unfair to leave reviews that do not weigh up the overall experience & value.
Average
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Room was noisy from kitchen below and don know if room above was for staff but constantly hearing feet walking across the creaking floor boards even during early hours of the morning did ask at reception and why I don’t know but the two members of staff didn’t seem to know who was in room above which seems odd,food was average breakfast food was not topped up quick enough
Pleasant stay & handy for Munro bagging
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The hotel rooms were a bit tired but very clean.
Breakfast choice was really good and buffet style. There were a number of guests as there was a coach load from Europe but all items were available and plentiful at the buffet.
Bar was reasonable priced at less than £5 a pint.
Lots of car parking however entrance at one end had huge holes and in need of repair as could damage car.
Great value with Itison especially with the £30 F&B voucher with mains priced from £17. Mains were generous servings, could not manage dessert which all looked great
Bought as a gift and it was absolutely disgusting inside and out. Walked in and walked back out again
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Great hotel. Food and staff lovely
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We thoroughly enjoyed our stay there we go every year and are never disappointed. Lovely and peaceful looking across Loch Long