Reviews
Our stay was excellent. Lesley the manager went above and beyond to ensure our stay was wonderful
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Staff amazing. 10 couples in lounge. 8 had dogs some had 2 per couple. Real dog odour.
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Staff amazing. Dog policy too lenient . Disappointed due entirely to number of dogs.
Not 4 star property but great location.
A Lovely Weekend
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Had a great stay. Comfortable room, good food and friendly, helpful staff.
Great stay at this hotel.we had a lovely 2 night break at The Balmoral Arms.
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We had a lovely 2 night break here recently.
The room was spacious and spotless.
The bathroom had been recently refurbished.
Breakfast and dinner offered a good variety of food which came well presented and cooked to perfection.
All staff were friendly, helpful and professional.
This deal was superb value for money.
Well done to all the staff.
A most enjoyable visit.
Very Comfortable and great location
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Service from all staff was excellent
Very nearly everything I could have expected
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Everything was very good except the plumbing. The whb had no hot water unless you put the shower on and vice versa. It made showering and washing awkward. We were told this was due to antiquated pipework which they were refused permission to change.
A memorable stay in Ballater
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Staff were wonderful. Nothing was too much trouble. Food was excellent, especially breakfast. Will definitely return.
Lovely old fashioned hotel. Dinner and breakfast were very good.
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Friendly staff. Lovely breakfast. Very comfy bed.
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Our stay was well worth the itison voucher…
Everything was lovely… just the room window needed replacing…
Lovely hotel
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Our room was nice although the view looked over back yards. Unfortunately the water in the shower was cold.