Reviews
Fantastic
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Stunning inside staff outstanding I must name Fiona Dayle and I forget the lady on reception in the morning. Couldn’t do enough for us.
Very enjoyable
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Room was very comfortable and our dining experience was very good. Staff were extremely courteous and helpful.
We did have a couple of issues eg, no hot water coming to wash hand basin and no shampoo in container (or broken pump) . These were flagged up to Reception and they said they would rectify. Other than that our stay was very enjoyable and we would stay there again.
Excellent
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Hotel is lovely, food was very good too.
Rooms very clean and tidy. Looks recently painted. Open fire in large lounge.
Very dog friendly.
Very well treated in lovely surroundings.
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Up graded on arrival to a suite. What’s not to like?
Good food and ambience, and a good place to pass the time whilst it rained and snowed outside.
Relaxing
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Everything. It was a short stay but everything was wonderful. Staff were friendly and helpful, food was excellent, room was comfortable and ambience was welcoming.
Beautiful stay, fantastic hospitality, delicious food
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Cannot wait to return to this beautiful hotel, cannot fault anything or anyone
Night away after Xmas
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Although this hotel is supposedly dog friendly, we have been in other Crerar Hotels which cater far better for people with dogs. We were definitely the outsiders. There was no bowl in the room or dog biscuits which are usually provided.
Had I known that our evening meal would be served in the cold isolated bar, rather than the cosy dining room, then I would have booked the dining room and left the dog in the car. I knew that was where the meal was being served but thought it would be more inviting. We dressed for dinner but were very cold.
Food was amazing and breakfast was served in the lounge but at very low tables....not ideal either for dogs.
Very relaxing experience.
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Exceeded my expectations. Not at all a small town hotel. Spacious accommodation: rooms and public areas. Very good welcome on arrival; log fire well looked after in the spacious lounge area. Board games available.
Beautiful hotel friendly staff
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Very enjoyable lovely food
Lovely relaxed vibe
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A stay at the Balmoral Arms is always a pleasant one. Staff are helpful and polite and nothing is too much bother. Room was nice and cosy. The lounge area was lovely to sit in for a relaxing drink.
Breakfast was extremely slow but was due to a staffing issue which was understandable. Staff kept us informed throughout and we were compensated for the inconvenience even though we weren’t in any hurry and had not complained about the wait.
We will definitely return.