Reviews
Hotel lovely and meals good
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Improvement needed in rooms as floors very creaky not only our room but the room next to us. Apart from that lovely hotel.
Lovely hotel and staff, looked after us really well.
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I would like to express my gratitude to your excellent staff who assisted my partner and I during our recent stay. We booked an overnight getaway with your Itison offer, we arrived 4th March 2026. On arrival my partner was feeling a bit under the weather, she developed a fever and had to go to bed unfortunately. She is a type 1 diabetic and requires to take insulin and has to attempt to eat even when ill. She felt unable to get ready and go to the restaurant. I went to reception, explained the situation and Robert arranged for our meal to be delivered by room service. Robert was very attentive and ensured we were looked after. Similarly the same service was offered for breakfast, I am sorry I didn't get the woman on reception's name, she was equally exceptional.
Please pass on our thanks to your team, clearly customer care is important to you and your staff.
Thanks for making our stay as comfortable as possible. I was able to use the spa and enjoyed it.
Superb value
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Excellent service. Room very comfortable. Dinner was excellent with great choice from menu. Highly recommended
Excellent, friendly and competent staff.
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Modern, comfortable room . Excellent modern restaurant with friendly competent staff a varied menu that would suit all.
Relaxing
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Food good, staff friendly and premises looked lovely with all the Christmas decorations. Happy with everything
Superb deal!
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Beautifully appointed room, great food and incredible staff! There’s nothing not to like.
Staff and hotel were amazing.
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As usual the Lochside didn’t disappoint. Beautiful hotel. Lovely food.
We enjoyed our stay for the two nights and the grounds are beautiful
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We updated to a lodge which was excellent. However we found the food to be nothing special and when we requested to have a dessert instead of a starter
they could not oblige saying we had to stick to the two courses which was on the Offer which was disappointing.