Reviews
Excellent food and very friendly staff.
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The rooms are extremely clean and comfortable. It is a very old building (built in 1843) and so there are parts of the rooms and floors which appear quite dated as you would expect. The restaurant and bar area are full of beautiful wood panelling and lovely chandeliers and it is very comfortable to sit in such surroundings. The views from the hotel are great.
Absolutely lovely
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Beautiful place so clean and the staff were were excellent. Food great.
Lovely Grand hotel, lovely attentive staff.
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Really enjoyed our stay - staff were extremely friendly and welcoming.
The room was comfortable and breakfast was delicious and plentiful.
My only gripe was getting phone call from reception (at 11.15) telling us check out time was 11am. I went down to show her the voucher which states 12 checkout, but just got and "oh" and no apology.
Very comfirtable hotel.
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Lovely hotel, very clean and comfortable. Staff very efficient and friendly. Outstanding views. Well worth a visit.
Relaxed mini stay.
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Only a 5 minute walk from the ferry terminal. Staff were very friendly and helpful. Lovely wood panelling downstairs and dining room and bar area have views across the water.
Just what a hotel should be.
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Comfortable surroundings, excellent service, relaxed atmosphere. A "traditional" hotel, in the best possible way.
Good stay, although some of the staff could be more pleasant and welcoming.
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I was staying for 2 nights and had invited two friends to join us for Dinner. I approached Barry, apparently the Restaurant and Beverage Manager, and asked if no one had requested a particular table, could I reserve it. He refused, and said that if someone else came into the restaurant and wanted it, he “would be obliged to give them it.” I really couldn’t understand his logic, however I suggested that a “Reserved” sign place on the table would solve the problem, - he continued to refuse.
Interestingly (and not surprisingly)he had allocated the table to 3 people, prior to us dining at 7.30pm
I have considerable experience of Dining in Restaurants (many of which have Michelin Stars,) and haven’t encountered a character like him. If he’s going to continue as a “manager”, he requires a lot more training!
Even when we had finished our bottle of wine in the bar, our wives made their way to the table, to be met by Barry who asked if they were part of my party, and followed by “I’ll take you to your table!” No conversation, no comments such as “enjoy your meal etc) He was anything but welcoming!
Having said that, the atmosphere of our experience up to that point was totally changed when a charming young waitress arrived at our table. I think her name was “Sophie” and she was all you would expect and hope for when dining. She was pleasant, efficient and chatty and enhanced our experience. In addition, the food was very good and well presented!
it is what it is
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I wouldn’t go back!!!
Very nice staff ! Good breakfast!
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Our bathroom was horrible and we couldn’t regulate the water in the shower. It went from a normal temperature to either freezing cold or scorching hot.
Wonderful location and friendly staff
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We love this hotel and have returned a number of times. The rooms are basic but very clean. The setting is phenomenal and the gardens lovely. Good food and wholesome. Priced competitively for what it is. Staff service excellent.