Reviews
Disappointed
Reviewed on
When we arrived at the venue, everything was fine. However, when the lady brought out the sandwiches, there were eight finger sandwiches. When booking, I had requested a vegetarian or halal option.
I noticed that some of the sandwiches contained ham. When I questioned this, the server said she was not aware that we had requested afternoon tea with dietary requirements. I showed her the booking, which clearly stated in the special requests that I had mentioned this.
The server then asked us what we could eat, and I explained that if the chicken was halal, we could have that; it was just anything containing pork that we could not eat. She took all the sandwiches away and asked if we could have cheese. She then brought back four cheese sandwiches.
You could tell that the sandwiches had been made in a rush there and then, and when she placed them down, they just fell apart. We did not find the server helpful, and it came across as though she was annoyed at us for bringing the issue to her attention.
The cakes were hard and did not taste fresh. In the pictures and videos we had seen promoting the afternoon tea, they had macarons, which we did not receive. Instead, we were given a Mr Kipling Fancy.
We also had to ask for the tea to be brought out. We did order mocktails, which were nice, but the afternoon tea as a whole was a let-down.
The promotional videos showed large tea cups with smoke coming out of them, but this was not provided at all. Overall, the experience felt like a rushed job, and the staff were not very friendly or welcoming.
Was lovely
Reviewed on
My friend was over from Canada, she lovvves tea . We had the afternoon tea and it was lovely . So we’re the mocktails .
The staff were very friendly and great .
The decor was lovely and I loved the joint toilet , so quirky x
It was a gift for someone else.
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I have been before for the afternoon tea and thoroughly enjoyed it and that is why I bought it for someone else.
Fantastic service
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Food was delicious, service was excellent
Had a wonderful time at Derby Lane
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We had a wonderful afternoon tea, great selection of freshly prepared finger sandwiches,scones were warm and cakes delicious. The staff are all very polite and friendly, nothing is too much trouble. Would highly recommend this venue.
Excellent cocktails
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We arrived early but were seated immediately. The choice of cocktails was extensive and the lychee martini was amazing. The sandwich fillings were prepared fresh and were delicious. Service was attentive and the staff were friendly and helpful
I was only offered one cup of coffee with my afternoon tea I thought we would have had a pot
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