Reviews
Spa was lovely. Dining experience was very disappointing
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The spa was lovely. Outdoor pool and hot tub were amazing. Lovely relaxing ambience in the lounging area.
Had a very nice lunch in the Clubhouse. Very reasonably priced and good value for money in pleasant surroundings.
Our dinner was very disappointing. My daughter’s main course had to be sent back 3 times because it was cold. By the time it came back the waiter I felt was less than polite and seemed to infer it was our fault. We were not the only ones sending back cold food. Also I feel that a 400% mark up on the price of our wine was ridiculous. They also had the nerve to charge us 18% service charge which wasn’t optional.
It was a 75th birthday celebration for me and a birthday gift for my daughter. The whole experience was spoiled by an overpriced underwhelming dinner.
We won’t be back
Top Class
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This hotel is classy and fabulous. We upgraded to a room in the main building which was lovely. Food vouchers with this deal was great. Weather was amazing so we were able to take advantage on the outside pool and loungers.
Fantastic luxury stay :)
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We had an itison deal and it was a birthday surprise for my husband! We both loved it - the spa is the highlight ( unless you golf as that looked great) - it was very calm, spacious and the pool/ hot tub outside a joy. We had a good 3 hours or so and even got up early on check out day to get another hour outside before breakfast. I would like to commend all staff everywhere in the building who were helpful and friendly at all times, even down to contacting us before the stay to remind us to book an evening meal ( in the deal with £45 a head allocated, if I am picky, for a 5 star hotel the food wasn’t the best and esp at the five star prices though we thought the portions were adequate compared to some reviewers). I chatted to someone who stays regularly and they just eat on the bar. The social spaces were lovely, the bedroom spacious with lush toiletries and the grounds gorgeous and although a two hour drive away, we would definitely go again. I would probably get my full 4 hours in the spa and eat at the bar or pop to Kelso maybe. Thanks Team Roxburghe and also a huge thank you for the surprise birthday cake sent to the room for my husband. We really appreciated this kind gesture :)
Great venue, lovely spa but expensive
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The hotel was lovely, rooms great, spa was very busy so no seats to use but was lovely. Food was good but really expensive and staff put a 12.5% tip on bill directly (which they did not provide a good enough service for me to give a 12.5% tip IMO)
Service and food quality not what you’d expect of a 5 star hotel
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Lovely relaxing break
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Spa& pool wonderful
Unbelievable Experince
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Could not recommend enough - whatever your expectations are from seeing on social media - take them and times by 10 that’s how good it is.
Beautiful Hotel and grounds
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Beautiful setting, staff very friendly. Good time allowance of spa use and delicious food! Small issue with bill at end of stay but easily resolved and staff member very helpful.
Luxury break in beautiful hotel
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Great countryside setting and very comfortable room. Enjoyed our food and the spa was wonderful.
Beautiful Spa Hotel
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Had a lovely stay at the Schloss Roxburghe. Room, spa, restaurant all lovely. Only gripe was the wait for drinks in the bar next to Charlie’s restaurant, 20-25 mins wait for a drink is ridiculous, considering there were only 3 tables of customers!