Reviews
Just perfect
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We had a great stay . Location, rooms and breakfast were fab. Lewis who served us in the bar was super friendly and professional and a credit to the Leonardo team
Excellent break , super hotel and super staff
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Great break in super hotel, great location and nesrby eating places
Comfortable stay. Staff very helpful.
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Central hotel, very relaxing atmosphere.
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Great friendly staff. Good service
Leonardo Aberdeen
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Hotel clean, staff friendly, location excellent.
Great location, enjoyed the stay.
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Great location. Rooms a little tired but always very clean & quiet. Staff polite and efficient.
Roim not clean. Bar staff nice
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The room was not what it looked like on the site. No throws, no cushions very basic when supposed to be a superior. Was told no rooms woupd have throws when I enquired. Went to put watwr in fridge and there was lots of mould. They did send someone to clean this. Chair covered in dust, ledges and shelf in bathroom covered in dust. Hair on bath and also when I went to get into bed there was a large yellow line stain on sheet. I was so disssapointed as had to cancel our booking in January for The Place Edinburgh as my sister was recovering from a heart bypass so was really looking forward to this stay but sadly was so dissapointed that I actually took photos.
Excellent
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Perfect location
Room for improvement
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Having stayed there previously was very surprised and dissapionted with 5he checking process. We knew check says 3 pm and although we were early arrived around 1.30 pm we were happy to be able to leave overnight bag that is when the fun started. We were allocated room 708 as was on the bag receipt when checking in we confirmed the voucher was bed and breakfast with a bottle of proceco this took a few minutes to be confirmed and we were told it would not be in room and was given a voucher to collect at the bar. We left to do some shopping and returned around 2.30 pm , approached checking to see if room was ready , no luck so the bar it was with our proceco voucher. 3.10 pm back to checking sorry room you requested still not ready , I explained we had not requested any specific room this one was allocated. Receptionist said she would let us know when room ready.
Finally 3.35 pm two hours after arriving room was ready , my personal option due to people checking in 3verytime we approached reception if you book direct they certainly get preferential treatment.
Impressive
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Was very impressed, thoroughly enjoyed our 2 night stay there.