Reviews
Excellent overnight stay
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Bought the itison offer of overnight for 2 with breakfast and £45pp dinner allowance. Food was fantastic and the waitress that served us was really friendly. Breakfast was also good, lots of made to order options in addition to the buffet which included all the usual fruits, yogurts, pastries, cereals, hot food, smoked salmon, meats and cheeses.
Spa is lovely!!! It was nice having the outdoor pool and jacuzzi, just a shame there’s only one as it was quite small. It’s disappointing that the spa can’t be used after check out as it meant the morning was quite rushed. Other than that, I cannot fault the Schloss.
Loved our stay and will definitely be back.
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We got a good deal with Itison. Without this I feel it would have been very overpriced.
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Hotel is lovely. Staff were great. Seems a bit strange that you can only use the spa for 4 hours on your visit. This has never been the case at other spa hotels I’ve visited.
I would only visit again if we got a similar deal with Itison.
Enjoyable experience
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Great hotel with exceptionally helpful staff, more than happy to recommend and we will be back again.
Great hotel lovely staff and very good food.
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Lovely spa facilities, helped by the warm weather
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Very good service. Spa area lovely but not sure what it would be like in winter or pouring with rain. Spacious room.
A fabulous, indulgent experience
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The driveway up to the main house is peaceful, the reception was calm and booking in was quick and efficient. The bedroom, spa and outdoor infinity were amazing, helped by the recent glorious Scottish sunshine.
The dining room staff were friendly, knowledgeable and friendly; dinner and breakfast had a wide choice and food was amazing
Highly recommended
Excellent, everything was exceptional.
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Could be nice if you plan ahead
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I think we were unlucky with our experience.
We turned up at 3pm as per check in. Dinner was booked for 6:30pm so we decided not to use the spa and use it the following day as we wanted time to chill out and get ready. Dinner was nice but nothing to write home about. After dinner we went to book a treatment for the morning to be told there was no slots available - our fault we should have booked ahead.
We had tea in our room but no milk. We decided we wanted to order dessert to our room, the phone didn’t work for room service. I decided to use my mobile to phone reception and ask to get out through to room service, no answer, tried 3 times and gave up.
Breakfast was nice enough, although I would expect à la cart for the price you pay. Something that surprised me was an older member of staff had spilt a boiling kettle of tea on herself, and no staff member went to help her which I thought was shocking as you could see she was in a lot of pain.
After breakfast we went to the spa, to be told we only have access to the facilities when staying as a guest and as check out is 11am we would need to be out of the spa by then. This meant we only got a few hours in the spa, and never got to take advantage of the extra facilities like the gym.
I can see how this could be an amazing stay, but unfortunetly for us, we won’t be back.
Excellent stay
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Excellent stay in beautiful surroundings. Spa area exceptional! Breakfast top class too , will definitely return