Reviews
Bland
Reviewed on
A.meat only platter was dull,cheese and fruit would have livened it.up.We asked for bread and butter which was supplied free of charge,however after our carafe of wine,we ordered a glass each.£17 a glass!!Flabbergasted!!
Good value evening meal
Reviewed on
I wanted to check there was room for two on 31st Oct so I called the hotel and they said there was room. I explained I did not want to buy the voucher if I could not eat that evening. I got the voucher but when I tried to book on line I was refused with the form sayiing I need to book 2 days in advance. I could see no reference to that in the voucher so I called the hotel and tried to book directly but they again said they wanted 2 days notice. I complained that the person who spoke initially should have made it clear I could not buy a voucher and then eat the same day.
Eventually they accepted us and we went in and had a 2 course meal with cocktails. However I complained that I still could see no reference to 2 day matter in the T&Cs and it made me out to be the one in error which I resented.
The meal itself was good although a very restructed menu but given the cocktails were normally £14 each, for £46 we had a very good value meal out. My advice is sort out that odd rule - I don't see what it matters to them when the voucher was booked as long as it is in date and with all the Itison vouchers I have used I cannot recall having had that restriction to circumnavigate.
Pleasant experience and good value
Reviewed on
Staff greeting was prompt and professional. Meal taken in lobby bar so be prepared for traffic...fine if you are in to people watching but not so good if you want a more private occasion. Menu explained well. 'Extra' cocktail, not part of the voucher, was very tasty. Food well presented and decent quality. Fair selection of wines as part of voucher. All good value from voucher. To be recommended.
Good food, great service in stylish, relaxed setting
Reviewed on
Comfortable and stylish bar /dining area at entrance for informal food and drinks. Good buzz from guests, visitors coming and going.
We had an Itison offer for 2 courses + cocktails. The bar style food was tasty - favourites were the smoked salmon starter and the cheeseburger. Portions were generous. The 2 cocktails we had were very good (Negroni + Old fashioned)
Service was excellent - friendly, heloful and efficient even tho the area was busy. We felt welcome and well looked after.
There was a good selection of drinks - lots of cocktails, beers, wines etc but wine a bit pricey compared to similar bar/restaurants in the west end area.
Food was good but was a bit gloomy
Reviewed on
My husband and I enjoyed our meal apart from the sour dough strips that came with the Camembert. They were exceedingly hard. I did mention this at the time.