Reviews
Friendly, efficient service at reception and dining area. A special mention for Kevin, one of the dining room servers
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Very enjoyable.
A few things would make it even better.
1 offer table service for coffee and tea at breakfast: not everyone can manage the self-service machines although there are always helpful staff able to assist.
2 More staff on the bar at busy times. There was a lot of waiting in line at the bar and used glasses on the counters when we got there after our concert.
3 Sell champagne, not just prosecco, by the glass.
Excellent
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I cannot praise this Afternoon Tea enough. The food was excellent and well presented. The staff were very attentive. I would return for the same without doubt.
Very welcoming Staff and obliging when we arrived early.
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This was our third visit and once again it met expectations, pleasant and courteous Staff, lovely surroundings and great Afternoon Tea.
alright
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Have been before and loved the afternoon - this time it was disappointing. (Will give it one more chance but not for a while)
Great Experience at a Class Venue
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We arrived early but we're treated warmly by Katherine, who showed us to a lovely table and brought us tea & coffee where the afternoon tea goodies were freshly prepared. Manish looked after us when the goodies came, and was on hand for tea/coffee refills.
The ambience is relaxing and the view across the Clyde is constantly changing.
Great service
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We had a great time , Manish was great, excellent service from Manish.
Scones were solid unable to eat, but Manish went and got us fresh scones and apologised for the first ones, everything else was excellent.
Would definitely be going back again.
Delightful as usual
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Been a few times and always enjoy. Kevin the waiter is so nice and helpful. Tasty selection of food. Great surroundings x
Bit disappointed
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Wouldn’t book again
Not to be recommended
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Sadly we were really disappointed in this afternoon tea. One very small pot of tea provided tha only half filled the mugs provided.Bread on the top of the sandwiches was as dry as if they had been sitting out for a long time prior to service. Had difficulty attracting attention of waiter and ended up going up to the bar and asking them to refill teapot with hot water. I use itison afternoon tea vouchers frequently and never had this experience before.
Hotel & Staff nice
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High tea was alright I wished they never put pickle on the cheese which they never said. I would have liked better variety on the cakes there was only 1 that I ate as the rest did not like. Some biscuits would be nice to see something different. The hotel was lovely 1st time on the place I would like to see deals on the spa I think they have inside the hotel.