Small print

• Voucher is valid from Thu 1 Oct until Wed 30 Dec 2026; Mon - Wed & Fri 10am - 7pm, Thu 10am - 8pm, Sun 10am - 5pm; subject to availability.
• Excludes Sat, 25-27 Dec 2026. 
• Voucher must be booked by Wed 16 Dec 2026 (we don’t want you to miss out!). 
• Email bookings only. 
• You risk forfeiting your voucher if you cancel within 14 days of your booking. 
• Maximum 1 voucher per person can be used per visit.
• Over 16s only.
• Groups can be booked and receive treatment at the same time. Max of 2 per group; subject to availability. 
• Treatment is not suitable during pregnancy/breastfeeding or for cancer sufferers/those in remission. 
• Please note some treatments may need to be adapted and a doctor’s note will be required for specific conditions. 
• Please discuss any health concerns directly with salon / spa. 
• Treatment duration: approx. 25min. 
• Includes choice of one treatment per person. 
• Includes a 2 course lunch from a set menu per person at Chop Grill & Bar located within the hotel; menu subject to change. 
• Lunch is served between 12noon - 3pm. Treatments can be taken before or after lunch. 
• Vegetarian, gluten / wheat free options are available. Please advise restaurant at time of booking.
• Wheelchair access available. 
• A small service fee will be applied to your order, you'll see the exact amount at checkout.  
• Advanced booking required or risk forfeiting your voucher.  
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.