Small print

• Voucher is valid from Mon 3 Aug until Mon 30 Nov 2026, Mon - Wed & Fri - Sat 9.30am - 5.30pm, Thu 9.30am - 8pm & Sun 10am - 4pm; subject to availability. 
• Limited availability for Sat/Sun bookings.
• Email or telephone bookings only. Voucher must be booked by Fri 13 Nov 2026 (we don’t want you to miss out!). 
• You risk forfeiting your voucher if you cancel within 48 hours of your booking.
• Groups can be booked and receive treatment at the same time. Max of 2 per group; subject to availability.
• Treatment is suitable during pregnancy/breastfeeding and for cancer sufferers/those in remission with advance permission from your GP.
• Some treatments may need to be adapted and a doctor’s note will be required for specific conditions. Please discuss any health concerns directly with spa. 
• Treatment duration: approx. 30 mins per treatment including consultation time.
• Treatments can be substituted for an express facial for a supplementary charge of £15; payable directly.
• Spa access options: Includes 90mins of access to the indoor sauna, steam room and relaxation room.
• Wheelchair access available. 
• A small service fee will be applied to your order, you'll see the exact amount at checkout.  
• Advanced booking required or risk forfeiting your voucher.  
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted. 
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.