Small print

• Voucher is valid from Thu 6 Aug until Sun 29 Nov 2026, Thu - Sat 10am - 6pm; subject to availability.
• A supplementary charge of £10 is required for Sat bookings; payable direct.
• Excludes Sun - Wed.
• Email bookings only. Voucher must be booked by Fri 13 Nov 2026 (we don’t want you to miss out!). 
• You risk forfeiting your voucher if you cancel within 24 hours of your booking. 
• Over 16s only. 
• Groups cannot be booked and receive treatment at the same time.
• Consultation forms must be completed before treatment begins. Where necessary, medical approval evidence may be required.
• Clients with any known contagious body or skin conditions cannot receive treatments until fully cleared by a medical professional.
• Treatment duration: approx. 60 (1 x 60min OR 2 x 30min treatments) OR 90 mins (1 x 60min Swedish massage and 1 x 30min express facial). 
• Option 1 includes a choice of treatment(s); option 2 is a set treatment with massage & facial.
• Please arrive no more than 10 minutes before prior to your treatment start time.
• Treatments cannot be substituted for other treatments. 
• Limited wheelchair access available; please note the main entrance has two steps.
• A small service fee will be applied to your order, you'll see the exact amount at checkout.  
• Advanced booking required or risk forfeiting your voucher.  
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted. 
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.