Small print

• Festive afternoon tea: Voucher is valid from Mon 1 Dec until Tue 30 Dec 2025, Mon - Fri 12noon - 3pm. Excludes Sat-Sun & 24-26 Dec 2025. Voucher must be booked 24 hours in advance and by Tue 23 Dec 2025. 
• Traditional afternoon tea: Voucher is valid from Mon 5 Jan 2026 until Tue 31 Mar 2026, Mon - Fri 12noon - 3pm. Excludes Sat-Sun, 13 Feb & 13 Mar 2026. Voucher must be booked 24 hours in advance and by Tue 24 Mar 2026.
• All vouchers are subject to availability. 
• Telephone bookings only. 
• You risk forfeiting your voucher if you cancel within 24 hours of your booking. 
• Multiple voucher purchases permitted. 
• Afternoon tea only; menu is subject to change. 
• Vegetarian, gluten / wheat free options are available. Please advise restaurant at time of booking. 
• Wheelchair access available.
• Children permitted.
• A small service fee will be applied to your order, you'll see the exact amount at checkout.  
• Advanced booking required or risk forfeiting your voucher. 
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted. 
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.